Update
Jason,
I called the employee services group back and got to a supervisor. It took her 3 days but Aetna conceded to "out of network" coverage, 50%. That's better than two weeks ago at least.
Don't give up on Aetna. You may have to ask to speak to supervisors a few times. If your company is self insured, HR may be able to put pressure on the situation.
Don't give up Jason,
Bob
__________________
04/06 L5/S1 Rupture
05/06 MRI shows DDD @ L2-S1
06/06 Diskectomy/ Laminotomy L5/S1
04/07 Recurrent Disc L5/S1
4 Ortho and 1 Neuro Surgeon, 5 MRIs, 1 EGM, 1 Myleogram & 11 EDIs later:
03/27/09 L4/5 & L5/S1 Maverick disc at Stenum
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